Frequently Asked Questions
Find answers to common questions about our fine jewelry and services
Do you offer professional jewelry appraisals?
Yes, we provide certified appraisal services for insurance and estate purposes conducted by our GIA-trained gemologists.
How do I determine my correct ring size?
We recommend visiting our showroom for a professional fitting, or you can request a complimentary physical ring sizer through our website.
Can I customize an existing jewelry design?
Absolutely. Our master jewelers specialize in custom design and can modify existing pieces or create a bespoke treasure from scratch.
What kind of warranty comes with my purchase?
Every piece of jewelry from Henne Jewelers comes with a limited lifetime warranty covering manufacturing defects and complimentary cleaning/inspection services.
Do you offer lab-grown or natural diamonds?
We carry a curated selection of both ethically sourced natural diamonds and high-quality lab-grown diamonds to suit your preferences.
How should I care for my fine jewelry at home?
We recommend mild soap and warm water for most gemstones, but we advise bringing your pieces in every six months for professional ultrasonic cleaning.